Pay your water and sewer bill online, by phone, by mail, or in person.
Payment and Billing Options
https://bwwb.org/payment_billing
Pay your water and sewer bill online, by phone, by mail, or in person.
How to Read Your Bill
Here is a detailed explanation of the features and terms of your water and sewer billing.
Convenient & Easy Payment Methods:
- Schedule a payment
- Setup paperless billing
- View billing & payment history
- Set-up & manage AutoPay
- Manage and pay multiple accounts
- Stop or Transfer Services
- Pay using your Checking Account for free
- If you pay by credit or debit card, a $1.95 processing fee will apply. As of 2/1/2024, a $2.49 fee will apply.
Dont have an online account yet? Register for Online Access
- No account registration or login required
- Just need your account number
- A $1.95 processing fee will apply to all transactions via this option. As of 2/1/2024, a $2.49 fee will apply.
By Phone
CALL TOLL-FREE: 1-877-565-3802
- A $1.95 processing fee will apply to all transactions made through this payment option.
- Transactions are limited to $500 or less.
PHONE and ONLINE payments made prior to 7 p.m. will be posted to your account the next day. Payments made after 7 p.m. will be posted within 48 hours. For each payment, you will receive a confirmation number for your records.
MAIL PAYMENTS TO:
Birmingham Water Works Board P.O. Box 830269 Birmingham, AL 35283-0269
CUSTOMER PAYMENT CENTER: 101 35th Street North Birmingham, AL 35222
Lobby Hours: M-F 8:00a.m.-5:00p.m. Drive-Thru Hours: M-F 8:00 a.m. – 5:00 p.m. DropBox: Available 24 hours. Payments will post next business day. Phone: (205) 244-4000
- You will need your BWWB bill or account number
- Make payments using cash or debit card
- Payments will post immediately to your BWWB account
- Walmart will charge a $2 transaction fee for payments made at their location.
Birmingham Water Works is committed to making water service affordable. We continually evaluate our rates and work to efficiently provide you with high-quality water and service. Sometimes our customers need help to pay their bill, and our representatives will work with you to determine a payment option that will help your situation. For customers experiencing an unexpected financial hardship, we can determine if an extended due date or payment plan is appropriate. Please call Customer Service at (205) 244-4000 to discuss payment options.
Birmingham Water Works customers that meet income and situational eligibility requirements can receive help through the Help to Others (H20) Foundation, a nonprofit entity that is separate from Birmingham Water Works. The H20 Foundation works to provide financial and plumbing repair assistance to those in the Birmingham area that cannot afford their water and sewer bill, or who may benefit from having repairs made to leaky or faulty plumbing repairs that will result in a lower water and sewer bill. This program is administered by the Salvation Army and funded by generous donations from Birmingham Water Works customers, community partners, and employees. Please visit our H20 Foundation page to learn more about eligibility and how to get started.
You can go paperless with BWWB e-Bill. Simply log in to your online account and enable electronic billing in Settings.
FAQ
What is the phone number for Newport News Waterworks bill payment?
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What is the phone number for Columbus water Works pay bill?
How do I pay my water bill through a checking account?
There is NO service fee for payments made through a checking account. Simply return your payment in the envelope included with your water bill. Or, mail your payment (remember to write your account number on your check) to:
How do I pay my water bill with a credit/debit card?
You can pay your water bill with a credit/debit card* by calling our toll-free number: 1-855-748-1076, which is available 24 hours a day, seven days a week *Please note a service fee will be charged by Paymentus for payments made with credit/debit cards.
How do I make a city bill payment?
Please select a payment type below. You may also mail your payment, or make a payment at Room 114 in City Hall. You can reach out to a Personal Teller at 877-495-2729 (2PAY), and can make live agent eCheck, credit & debit card payments for a fixed $5.00 supplemental fee. View a list of all City bills and fees that offer online payments.
How do I enter my information on my water bill?
Please enter your information exactly as it appears on your water bill. Use your current email address. You will be sent an email in order to confirm the address. Please include any dashes in your account number. Password must be minimum 6 characters with at least one number.
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https://www.cincinnati-oh.gov/water/billing-payments/
https://www.buffalony.gov/572/Online-Payments