Pay Your Bill: · Pay by Phone. Pay with credit card: Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (
MyWater Login
Pay Your Bill: · Pay by Phone. Pay with credit card: Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (
For More InformationThe H2O Grants and Discounts are administered by NJShares, which is an independent, non-profit organization established to help those in need pay their utility bills. For more information, or to see if you qualify for these programs, contact NJShares toll-free at 1-877-652-9426 (1-877-NJAWH2O) or log on to
If you cannot pay your bill by the due date, please contact our customer service center at 1-800-272-1325 BEFORE the due date. They will work with you to determine payment plan options that may be available.
Budget billing is a free service available to residential customers that makes managing your cashflow easier. It provides predictable monthly payments while avoiding seasonal spikes that may be difficult to pay when not planned for in advance. To sign up or to see if you are eligible, call our customer service center at 1-800-272-1325. Click here for more information.
H2O Help To Others Program™
For nearly two decades, New Jersey American Water has been assisting low-income water customers who qualify through its H2O Help to Others Program™, administered by New Jersey Shares. For more information or to apply, visit www.njshares.org. There are two main components of the program: grants and a discount on the service charge. To view a print-friendly factsheet of our H2O Help to Others Program, click here.
During the 2021 program year, New Jersey American Water provided more than $159,905 in water and wastewater assistance to customers in need.
Customers who qualify may receive a grant of up to $500 to help pay their water bill for indoor water use only. This would not apply to water for outdoor purposes, such as sprinkler systems. A grant from this program may not cover a recipient‘s entire water bill. In some cases, recipients must pay a portion of their bill based on their income.
Customers who qualify may also receive up to a 100 percent discount on their monthly fixed service charge for water. Service charge discounts are also available for our wastewater customers.
DSIC Discount: Customers who are on social security or Medicare are also eligible to receive a discount off the monthly DSIC charge, which is based on meter size.
To qualify for the H2O program, customers must have annual incomes at or below 300 percent of the Federal Poverty guidelines (see chart below). Customers must also fulfill at least 50 percent of the payment terms. For additional qualification requirements, customers can contact New Jersey SHARES, New Jersey American Water’s program administrator. NOTE: Grants are available to qualifying customers once every three years for indoor water use only.
300% of the 2024 Poverty Guidelines (source: https://aspe.hhs.gov/topics/poverty-economic-mobility/poverty-guidelines)
|
Persons in Family/Household |
300% of the Annual 2024 Federal Poverty Guidelines |
300% of the Monthly 2024 Federal Poverty Guidelines |
|
1 |
$45,180 |
$3,765 |
|
2 |
$61,320 |
$5,110 |
|
3 |
$77,460 |
$6,455 |
|
4 |
$93,600 |
$7,800 |
|
5 |
$109,740 |
$9,145 |
|
6 |
$125,880 |
$10,490 |
|
7 |
$142,020 |
$11,835 |
|
8 |
$158,160 |
$13,180 |
FAQ
How do I pay my water bill in NJ?
What is the emergency number for Njaw?
How do I get my New Jersey American water bill?
Visit MyWater today! Customers can request to receive their New Jersey American Water bill in Braille, large print or as an audio file by contacting our Customer Service Center. Please note, customers requesting an alternate format will continue to receive their regular print format or paperless bill on time.
What’s new in New Jersey American Water’s customer portal?
CAMDEN, N.J. DEC. 13, 2021 – Today New Jersey American Water announces the new and improved updates to its customer portal, MyWater. This enhanced version provides customers with expanded self-service capabilities such as view and compare bill details, view service and emergency alerts, sign up for online payment assistance and more.
Who is New Jersey American water?
Welcome, New Customers! New Jersey American Water is your local water & wastewater company. As a customer of New Jersey American Water, you’re in the company of approximately 2.8 million people who, like you, depend on us to provide clean, reliable and affordable water and wastewater service.
How does New Jersey American water verify water service is available?
Upon receipt of your information, New Jersey American Water will review your request to verify water service is available to your property. We will contact you within five business days regarding your request and send you a service application packet when service availability is confirmed.
You may also like :
https://www.amwater.com/njaw/customer-service-billing/billing-payment-info/
https://login.amwater.com/