Conexon Connect offers online bill payment that you can pay/manage through your MyBroadbandAccount. Forms of payment include: E-check, Automatic bank draft (ACH)
MyConnectAcct
https://conexon.smarthub.coop/
Conexon Connect offers online bill payment that you can pay/manage through your MyBroadbandAccount. Forms of payment include: E-check, Automatic bank draft (ACH)
Account Management & Billing
Search from our list of frequently asked questions about billing. If you cant find what youre looking for, contact us today by email.
Conexon Connect offers you the ability to manage your account either through our MyConnectAcct feature, accessible through the website or you can download the app from the App Store or Google Play. The feature allows you to sign-up, change your services, pay bills and manage your account.
Conexon Connect offers online bill payment that you can pay/manage through your MyConnectAcct. Forms of payment include: E-check, Automatic bank draft (ACH), VISA, MasterCard, or Discover. You also have the option of taking a payment into the retail locations listed here via VanillaDirect Pay service for a $1.50 convenience fee. Checks can also be mailed to the PO Box address listed on the payment voucher.
MyConnectHome gives you easy access to a snapshot view of your home or small business network. Through the app you can view all the connected devices on your network, set up parental controls or a guest network, change your SSID and password, and more.
Conexon Connect’s MyBroadbandAccount is your online portal for managing your account. Once you have your account and are logged into MyBroadbandAccount, you can Make a Payment, Setup Email Billing, Update Account Information, Sign Up for Auto Payment, etc. by clicking on the links and following the prompts.
Your first months bill will capture billing from your install date to the date of the established billing cycle as well as a month in advance. Conexon Connect has four billing cycles based on your install date (7th, 14th, 22nd and 28th) The example below shows service installed on 10/7, billed on 10/22 bill cycle. The next bill cycle will reflect the expected Monthly Charges which will include billing for service a month in advance.
Partial month charges are calculated by taking the Monthly Service Charge divided by 30 to get the per day rate. The per day rate times the number of days in the partial month equate to the partial month charge.
The net amount is due within 20 days from the billing date. After 20 days, a $10 late fee will be assessed. Failure to receive an invoice does not release customers from their obligation to pay. A subsequent late fee of $10 is billed on day 60 if no payment received.
Disconnect notices. Customers failing to pay on time will be sent a disconnect notice 60 days from invoice date. Upon expiration of the notice, service may be disconnected. Receiving the next monthly invoice does not replace or void the disconnect notice. Payment of the past due invoice is required before service is restored. A service reconnect charge will apply, and a deposit may also be required.
Returned check fees. A $20 fee will be charged for all returned items.
Any equipment issued by Conexon Connect (including ONTs, GigaSpire Routers and Meshs, and any cables/accessories) must be returned at the responsibility of the customer. You will receive an email with detailed equipment return instructions and a UPS shipping label after calling to disconnect your Conexon Connect services.
If equipment is not received 15 days from the date of your disconnection of services, your Conexon account will be issued a $500 Leased Equipment fee. These fees will be removed from your account as soon as your equipment is returned and confirmed as received by Conexon Connect. If you have any questions regarding the return process, call our customer care team at 1-844-542-6663.
FAQ
How do I pay my Conexon bill online?
Does Conexon have data caps?
What is the upload speed for Conexon Connect?
How do I pay my conexon connect Bill?
How do I pay my bill? Conexon Connect offers online bill payment that you can pay/manage through your MyConnectAcct. Forms of payment include: E-check, Automatic bank draft (ACH), VISA, MasterCard, or Discover.
How do I Manage my conexon Connect account?
Conexon Connect offers you the ability to manage your account either through our MyConnectAcct feature, accessible through the website or you can download the app from the App Store or Google Play. The feature allows you to sign-up, change your services, pay bills and manage your account. How do I pay my bill?
What is conexon connect?
Conexon Connect is the newly formed internet services provider (ISP) arm of rural fiber broadband design and construction management leader Conexon.
How fast is conexon connect?
Everything you want… faster. Check out how Conexon Connect speed packages compare to typical internet. **Ultimate offers download speeds of up to 2 gigabits per second; upload speeds are typically between 1 and 2 gigabits per second. 2 gigabit speeds can be obtained by directly connecting via ethernet cable to the ONT.
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https://conexonconnect.com/about/faq-billing-and-am-mybroadbandacct/
https://conexon.smarthub.coop/Login.html