You can pay your utility bill over the phone with our easy to use automated service by calling Utility Billing at 434-970-3211. There are no fees to use this
Utility Billing
https://www.charlottesville.gov/602/Utility-Billing
You can pay your utility bill over the phone with our easy to use automated service by calling Utility Billing at 434-970-3211. There are no fees to use this
Be aware of Utility Imposters!
If the Utility Billing Office is contacting you:
- We will introduce ourselves by “name / City of Charlottesville Utility Billing Office” and then provide your account information to you for positive verification.
- We will inform you specifically of what the call is in regards to; not an open-ended or non-specific request.
- We never ask for credit card information or any banking information.
- Outside of delinquent accounts, we do not contact you about making a payment. For delinquent accounts, we refer you to making payments via our third-party payment vendor’s automated telephone number.
If you are unsure of whether or not the person you are communicating with is a Utility Billing representative from the City, do not give out your personal information, hang up, and call (434) 970-3211 to verify if we were trying to get in touch with you.
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Utility Billing
Email Utility Billing Physical Address 605 E Main Street 1st Floor Charlottesville, VA 22902 605 E Main Street 1st Floor Charlottesville VA 22902 Directions Mailing Address P.O. Box 591 Charlottesville, VA 22902-0591 Phone: 434-970-3211 Fax: 434-970-3212 HoursMonday through Friday8 am to 5 pm
FAQ
What is the emergency number for Charlottesville Utilities?
What is the personal property tax rate in Charlottesville, VA?
How much do utilities cost in Charlottesville VA?
What is the sales tax in Charlottesville VA?
What payment options does Charlottesville offer?
Other payments made to the City of Charlottesville. The City partners with Invoice Cloud to offer online bill payment solutions. Check out the Biller FAQ to learn more about commonly used features of the new payment solution such as paperless billing and automatic payments. Pay your taxes and bills.
How do I pay my city of Charlottesville utility bill?
You may pay your City of Charlottesville utility bill in the lobby of City Hall. The City accepts cash, checks, debit, and credit cards for payment. City Hall is located on the corner of 7th Street NE and E Main at 605 E Main Street. City Hall is open Monday through Thursday, from 9 am until 4 pm, except on City holidays.
What does the Charlottesville Department of utilities do?
New Gas Service Installation, Gas Safety, Gas Service Area The Charlottesville Department of Utilities provides the Charlottesville community with drinking water that exceeds safety standards, efficient wastewater services, and safe and reliable natural gas, that are all delivered at a reasonable cost in an environmentally responsible manner.
Can I pay my utility bill online?
Utility bills can be paid online. Other payments made to the City of Charlottesville. The City partners with Invoice Cloud to offer online bill payment solutions. Check out the Biller FAQ to learn more about commonly used features of the new payment solution such as paperless billing and automatic payments.
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https://www.charlottesville.gov/622/Bill-Pay
https://www.charlottesville.gov/602/Utility-Billing