Online Bill Pay · Pay by phone at 1 (877) 386-6730. The Customer Account number will be needed. · Click here for Online Misc. Invoice Payments. The Customer
Pay
https://www.monroewa.gov/684/Pay
Online Bill Pay · Pay by phone at 1 (877) 386-6730. The Customer Account number will be needed. · Click here for Online Misc. Invoice Payments. The Customer
The temporary utility bill payment drop box is now located at 769 Village Way.
During a National Weather Service heat-related alert, you may request reinstatement of service by calling 360-794-7400 during the period covered by the alert.
IMPORTANT NOTICE
City Hall will has been temporarily relocated while the Administrative Wing of the Municipal Campus is being remodeled. Utility Billing is located at 14841 179th Ave. SE, Suite 320 Monroe, WA 98272. Learn more about the remodel and relocation of staff on the project webpage.
We accept Visa, Mastercard, and Discover cards for in-person payments at City Hall (14841 179th Ave SE Suite 320, Monroe, WA 98272) and online at monroewa.gov/pay. ACH payments via bank accounts are also accepted online. Note: Were working to resolve issues with American Express checking accounts for ACH payments. Thank you for your patience while our vendor works towards a resolution.
Do you need help paying your utility bill? The following organizations may be able to help:
- Salvation Army 425-259-8129
- St. Vincent DePaul 425-355-3504
- Take the Next Step 360-794-1022
- Volunteers of America 360-793-2400
- Cascade Community Church: 206-486-2681
- New Hope Fellowship: 360-618-2310
- Snohomish County Low Income Water Assistance Program: Hours for client interviews are Monday thru Thursday from 9:30 A.M. to 11:30 A.M. & 1 to 3:30 P.M at 425-388-3880. Or apply online: Energy Assistance | Snohomish County, WA – Official Website (snohomishcountywa.gov).
RESIDENTIAL WATER, SEWER, & STORM WATER RATES:
Residential Monthly Water Utility Base Rate (Per 3/4 ” Meter), up to 400 cubic feet (CF):
Water Consumption Charge for Each 100 CF over 400: In City $7.99 / Outside City $11.99
Residential Monthly Sewer Utility Flat Rates:
Residential Monthly Storm Water Utility Flat Rate:
In City only: $21.14
Miscellaneous Rates
Late Fee: 10%, $5 minimum
Return Check Fee: $30.00
Water Shut-Off Processing Fee: $75.00
Set-up Admin. Fee (One-time): $15.00
Garbage service is mandatory within City Limits and is provided by Republic Services. You can contact them at 1-800-942-5965.
Check out the 2022 Utility Rate Comparison (PDF) if you are curious how the City of Monroe’s water and sewer rates compare.
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Utility Billing Office
Email Utility Billing Mailing Address: 806 W. Main St. Monroe, WA 98272Temporary Physical Address:14841 179th Ave. SE, Suite 320 Monroe, WA 98272Phone: 360-794-7400
Hours
Monday – Friday 8:00 am – 5:00 pm
Water or Sewer Problems
After Hours
Phone: 425-239-0189
How do I pay my city of Monroe utility bill online?
Pay your City of Monroe Utility Bill here. Find utility rates, utility billing forms, and a link to your online utility account. Easily pay your bills online with the City of Monroe. Complete necessary documents with the City. Request information filed and/or recorded by the City. Keep up to date and follow City meetings.
How do I pay my utility bills in monroenc?
If you have any questions, please call customer service at (704) 282-4511 or email them at [email protected]. You may make payments for utility accounts by: Tax Accounts may be accesssed and paid by: Miscellaneous City Invoices or Charges: Pay by phone at 1 (877) 386-6730. The Customer Account number will be needed.
Does Monroe have online bill pay?
NOTICE: The City of Monroe’s online bill pay software will undergo an upgrade which will enhance the customer experience and create additional layers of protection to secure customers’ sign-on. The online bill pay website will be unavailable to users starting Saturday, March 9, 2024.
How do I update my City of Monroe utility account?
City of Monroe Utility Account Update Form: Use this form to stop service, or change your mailing address. If you need to change the name on the account or need to start service please fill out the Utility Service Form.
You may also like :
https://monroewa.gov/684/Pay
https://www.monroenc.org/Community/Residents/Online-Bill-Pay