Consumer Energy Bill Pay As A Guest

May 31, 2024

By David Kolata

consumer

Making a Payment Through Guest Pay . Then enter the appropriate payment method details. Or you can pay someone else’s bill by phone by calling 866-329-9593. A $2.99 per transaction fee will apply.

Billing & Payment

https://www.consumersenergy.com/residential/billing-and-payment

Making a Payment Through Guest Pay . Then enter the appropriate payment method details. Or you can pay someone else’s bill by phone by calling 866-329-9593. A $2.99 per transaction fee will apply.

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Were experiencing intermittent issues with customers making payments and updating account balances after payment. Were sorry for any inconvenience & ask that you return later to complete your transaction.

Learn about payment options and better understand what’s included on your bill.

Pay bill, use Guest Pay, make a one-time payment or set up a recurring payment.

How Your Bill Works

It is important for us to do what we can to better protect your data privacy. As of October 2022, we require that the owner of the account must approve spouses to make changes and updates when speaking with a Customer Service Representative. Please fill out our Release of Customer Information form if you would like to allow permission for your spouse to call us.

FAQ

Can I pay someone else’s Consumers Energy bill?

Making a Payment Through Guest Pay. Visit our Guest Pay page and enter the … Or you can pay someone else’s bill by phone by calling 866-329-9593.

Does Consumers Energy have an app to pay bills?

Check and pay your bill. The new Consumers Energy App puts control in your hands. It’s never been easier to take control of your Consumers Energy account.

How to make a Consumers Energy account?

To request service online, you’ll need your Social Security Number, and a valid driver’s license number or Michigan-issued photo ID. You can also request service by calling us at 800-477-5050, faxing a notarized copy of a document(s) listed below to 877-635-9549 or visiting one of our direct payment offices.

How late can you pay consumers an energy bill?

Residential customers will be charged when you have unpaid payments due that are six or more days late. Commercial or industrial customers will be charged when you have unpaid payments due that are four or more days late. How Can I Better Understand My Bill?

How do I pay a Consumers Energy Bill?

For convenience, here is a brief summary of how customers can pay a Consumers Energy bill: To make a Consumers Energy bill payment, call 1-866-329-9593 or customers can make a bill payment by: To pay a Consumers Energy bill through the mail, send your check or money order (with your bill) to the following address (no cash payments accepted):

How do I pay my electric bill with guest pay?

With Guest Pay, you can make a payment by using a phone number and ZIP Code or an account number.Bank draft, debit/credit cards*, Apple Pay®*, and Google Pay®* are available options. *Service Fees Apply Sep 19, 2022 — Pay your electric bill anytime with your credit or debit card online or by phone. Service fees will apply.

Does Consumers Energy accept payments from collection agencies?

Please note that Consumers Energy does not accept payments through this process from collection agencies and third party agencies and does not allow access to Online Guest Pay platform to any such agencies. Please note that Consumers Energy also does not allow access to the Text (SMS) payment platform to any such agencies.

How much does guest pay cost?

Fees and Charges: Individual credit or debit card payments and ACH payments made via Guest Pay will be charged a processing fee of $2.99 per transaction for residential customers and $9.99 per transaction for non-restricted business or commercial accounts. Consumers Energy does not allow credit or debit cards to be used for auto-payments.

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