New online bill payment system! CVWD has launched an improved online payment system for customers. The new system, powered by Paymentus Corporation, features
Payment Options
https://www.cvwd.org/190/Payment-Options
New online bill payment system! CVWD has launched an improved online payment system for customers. The new system, powered by Paymentus Corporation, features
Policy to Avoid Discontinuation of Domestic Service for Nonpayment
Please click here to the view the policy. English, Spanish, Chinese, Vietnamese, Korean, Tagalog
Water services are billed monthly and are due and payable 15 days after billing date. The billing timeline is as follows:
| Day | Action |
|---|---|
| 1 | First Bill Mailed |
| 15 | Bill Due Date |
| 16 | Customer is Delinquent |
| 25 | 1.5% Late Charge Assessed |
| 30 | Second Bill Mailed with Past Due Balance and Fees |
| 40 | Past Due Notice Mailed; $25 Delinquency Fee Assessed |
| 45 | Second Bill is Due |
| 60 | Third Bill Mailed with Past Due Balance and Fees |
| 61 | Final Notice of Pending Shut-Off Mailed |
| 68 | Turn-Off Notice Phone Call to Customer (IVR) |
| 73 | Notice of Imminent Disconnection of Water Service sent to Service Address, if Required – $25 Fee Applies |
| 75 | Third Bill is Due |
| 76 | Service Terminated; Meter Locked Off; Restoration of Service Charge Due |
If you are having difficulty paying your bill, please call Customer Service at (760) 391-9600 to discuss payment arrangements to avoid disconnection of service.
If a delinquency occurs, a turn-off notice will be mailed to the service mailing address at least 10 days prior to turn off. A property owner who authorizes a tenant to be billed will also be mailed a courtesy turn-off notice. Once water service is disconnected for non-payment, Restoration of Service fees must be paid in addition to the total amount due. A security deposit may be required. Domestic Water Rates
The following payment options are available for your convenience:
- Pay using online account management
- Pay anytime with Visa, MasterCard, American Express, Discover, checking and savings accounts by calling us at (844) 309-5917 or (760) 391-9600
- Pay in person during normal business hours Monday – Friday 8:00 a.m. to 4:00 p.m. at one of our offices
- Leave check payments in one of our drop boxes at either the Palm Desert Operations office or the Coachella office
Returned checks or denied payments will be assessed a $25 service charge.
Mail in Your Payment
Mail a check, money order, or cashier’s check drawn on a U.S. bank to the address below. Please include the payment stub from your monthly bill.
Coachella Valley Water District PO Box 5000 Coachella, CA 92236
You may pay your water bill at the Palm Desert Operations office or the Coachella office Monday – Friday, 8:00 a.m. to 4:00 p.m. Drop boxes are available 24/7 at both office entrances for your convenience.
Palm Desert Operations 75525 Hovley Lane East Palm Desert, CA 92211Get Directions
Coachella Office 51501 Tyler Street Coachella, CA 92236Get Directions
Coachella Valley Water District customers can make debit card or cash payments in the Walmart Customer Service department through two options:
- Walmart Pay – CVWD immediately receives payment. Walmart charges CVWD customers a $2.00 service fee for Walmart Pay.
- CheckFreePay – CVWD receives payment the next business day. Walmart charges CVWD customers a $1.50 service fee when using the CheckFreePay option.
The property address and 12-digit water utility account number is required when making payments at Walmart.
FAQ
How do I pay my cucamonga Valley Water District bill by phone?
How do I pay for the Coachella Water District?
How much is a water bill in California?
|
Utility
|
Average bill amount in California
|
|
Energy
|
$123.67
|
|
Water
|
$77
|
|
Internet
|
$40
|
|
Gas
|
$34
|
How to pay mcwd using credit card in the Philippines?
How do I pay my CVWD bill online?
Pay your bill online using InvoiceCloud, CVWD’s payment portal. InvoiceCloud provides customers with the following features: CVWD’s Water Monitor Portal allows you to monitor your water usage! Designed with an intuitive dashboard to track how much water you are using. Set notification preferences to receive high usage alerts.
Does CVWD have a new online account portal?
CVWD has a new online account portal! Crescenta Valley Water District Office Business Hours: MON-FRI 7:30am to 4:00pm Closed: Holidays / Weekends If you have an urgent problem or need to report an emergency after hours or on the weekends, please call the main office and push option (#7) and someone will help you.
Is CVWD liable for online payments?
However, CVWD will not be liable for any failure to do so. Neither termination nor discontinuation of online payments shall affect your liability for transactions initiated through website using your password. Notices or inquires to CVWD Please submit all correspondence via the Customer Service link.
How do I contact CVWD customer service?
You may also contact us at the following address, email address or phone number: [email protected] Customer Service Crescenta Valley Water District 2700 Foothill Blvd. La Crescenta, CA 91214 818-248-3925 Amendments The terms of the Agreement may be modified or amended by CVWD from time to time.
You may also like :
http://www.cvwd.org/billpay
https://www.cvwdwater.com/128/Your-Account