It’s the fastest way to pay! No registration or PIN required. Pay your bill online here. Electronic check (eCheck), credit cards (Visa, MasterCard, Discover),
Pay
https://www.cityofdenton.com/721/Pay
It’s the fastest way to pay! No registration or PIN required. Pay your bill online here. Electronic check (eCheck), credit cards (Visa, MasterCard, Discover),
Request Service / Disconnection
To request service or disconnection, call Customer Service at (940) 349-8700. The deaf and hearing impaired may contact the City by phone by calling the Texas Relay Service (TDD) at (800) 735-2989 and connecting to Customer Service at (940) 349-8700.
Call (940) 349-7000 if you are reporting a utilities-related incident that requires immediate attention, such as:
- A power outage
- Downed electrical poles or wires
- A water main break
- A clogged or overflowing sewer main
- A leaking water meter or hydrant
Residential accounts whose home includes a permanent resident with a physician diagnosis of dependency on an electric powered medical device to sustain life or who requires electric heating or cooling to prevent the impairment of a major life function through a significant deterioration or exacerbation of the person’s medical condition may qualify for inclusion in our Critical Care program.
In the event of payment issues, program participants receive extra measures of contact to attempt to resolve any account issues prior to interruption of service.
Designation as a chronic condition or critical care residential customer does not relieve a customer of the obligation to pay for electric services, and service may be disconnected for failure to pay. Chronic condition or critical care residential customer status does not guarantee an uninterrupted, regular, or continuous power supply. If electricity is a necessity, customers must make other arrangements for on-site back-up capabilities or other alternatives in the event of loss of electric service.
Please be aware that prepaid service accounts cannot participate in the program as interruption and restoration of services are automated.
For questions about the form, call the City of Denton Customer Service Department during normal business hours at (940) 349-8700.
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Utilities Customer Service
Physical Address 601 E. Hickory St. Denton, TX 76205 601 E. Hickory St. Denton TX 76205 Directions Phone (940) 349-8700
Hours
Monday through Friday 8 a.m.-5 p.m. Utilities Customer Service will be closed on observed City holidays.
Report an Outage (Dispatch)
(940) 349-7000
FAQ
What is the phone number for Denton electric Bill pay?
How do I cancel Denton electric?
How much are utilities in Denton?
How do I pay my utility bills with the city of Denton?
We also accept payment through PayPal, Venmo, and Google Pay. A non-sufficient funds (NSF) charge of $27 will be assessed if payment is rejected. Please allow one business day for processing. Gather information about the options available to you for paying your utility bills with the City of Denton.
What is the Denton utilities login?
The Denton Utilities login is an access point for customers to manage bill payment and the MyUsage App is available to control energy consumption. Swipe (or scroll) down for Denton Utilities power outage resources (map and reporting methods) and the Denton Utilities phone number for customer service, and new customer setup process.
How do I contact Denton Municipal utilities?
The Denton Municipal Utilities website. Customer Service: (940) 349-8700 [for general questions, questions about bills and so on, and to cancel services if you are moving] TDD: (800) 735-2989 Emergency Service: (940) 349-7000 [to report an utilities-related emergency]
What services does Denton Municipal Electric offer?
Find out more about your utility rates and how to make payments for your utility bills to the City of Denton. Denton Municipal Electric (DME) is owned by the residents of Denton, which makes us your hometown electric provider. Basic residential solid waste and recycling services consist of weekly collection of trash and recycling containers.
You may also like :
https://www.cityofdenton.com/722/Utility-Bills
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