You can pay your bill online with a debit card, credit card or bank account, 24 hours a day, seven days a week. For your convenience, a link is also located on
Utility Customer Service
https://gastonianc.gov/residents/utilities-customer-service.html
You can pay your bill online with a debit card, credit card or bank account, 24 hours a day, seven days a week. For your convenience, a link is also located on
Online Account and Bill Payment
If paying Online just click the green “View My Account or Pay My Bill ” button. Have your account number handy and follow the prompts to setup an account or log in to an existing account. Dont want an account? No problem. Just click the green “View My Account or Pay My Bill” button and select “Quick Pay” at the log in screen.
Once your account is setup, you can customize your invoice delivery method (E-Mail is preferred), setup automatic payments on your credit card, see your acount history and manage your profile.
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
FAQ
What is the phone number for the city of Gastonia water bill?
How do I disconnect my city of Gastonia water?
What is the phone number for the city of Gastonia NC?
What county is Gastonia, NC in?
How do I pay a bill in Gastonia?
Customers must have their 8-digit City of Gastonia account number and address information to make a payment, or in some cases may access their account using the service location address and last 4 digits of their Social Security Number. Automated Bill Payment Kiosk Locations:
Does Gastonia have a payment system?
Pay Online Upgrades The City of Gastonia has recently upgraded our Paymentus online payment system with enhanced services and a new look. You will still receive an instant notification and confirmation of your payment, but now have the option of saving payment information for future transactions or scheduling a payment in advance.
Does Gastonia offer online customer service?
The City of Gastonia is now offering Online Customer Self Service for Utility customers. Once your account is registered, you can view account history, consumption graphs or sign up for e-billing and other services. It’s totally free and easy to use! Customer Self Service • View account information and activity online.
How do Payment Centers work in Gastonia?
These payment centers work very much like bank ATMs and can process payments made in cash. Customers must have their 8-digit City of Gastonia account number and address information to make a payment, or in some cases may access their account using the service location address and last 4 digits of their Social Security Number.
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https://gastonianc.gov/payment-options-terms/payment-options.html
https://css.cityofgastonia.com/css/public/login/form