Use Quick Pay Check out our new feature quick pay. Central Georgia EMC. Phone: 770-775-7857. Toll Free It means we do more than send a bill, we let · Apply for Service · Live Support
Ways to Pay
https://www.cgemc.com/ways-pay
Use Quick Pay Check out our new feature quick pay. Central Georgia EMC. Phone: 770-775-7857. Toll Free It means we do more than send a bill, we let
NGEMC Prepay Power Tabs
North Georgia EMC now offers Prepay Power as a bill payment option for our residential customers.
- A $25 deposit;
- Advanced payment toward your energy use of at least $25;
- One-time connection fee of $22;
- Monthly program fee of $5.
- $10 membership (if not a current member)
- $3 per applicant (identity verification)
- Make payments of any amount at any time you wish.
- Multiple payment options are available. Payments via a Member Service Specialist must be $25 or greater. All other payment venues may be any amount.
- Receive a text or email when your account balance gets below a specified amount.
- Monitor your account balance and daily energy use through our Online Member Services Center or through our mobile app for iPhone and Android: My NGEMC Account.
Locations include the 24/7/365 drive-thru kiosks at NGEMCs Dalton, Calhoun and Fort Oglethorpe offices; kiosks in the Dalton and Fort Oglethorpe office lobbies open during normal business hours.
Billing and Payment Options Accordion
E-bill is a free option for any NGEMC customer interested in receiving and reviewing their electric bill securely over the Internet. Using E-bill, you will receive an E-bill notification on the bill date.
- 24-Hour Access: Your statement will be sent to your email and will be available to you anytime, day or night.
- Record Keeping: You can store and access your statement on your computer’s hard drive for future reference and retrieve past statements through our online secure server.
- Environmentally Friendly: E-bill eliminates paper billing and the resources it takes to make and deliver your bill each month.
Pay your bill automatically each month from your checking account. You still receive a bill ahead of time denoting the amount that will be drafted on the due date. Sign up for bank draft at any office or online.
Levelized billing makes your bill amounts predictable and more consistent year-round. Because it is based on a rolling average of the current and previous 11-month period, the amount due will fluctuate slightly.
Your actual energy use will continue to show on your bill and on our online usage graphs so you can still monitor the amount of electricity your home consumes.
- Be an NGEMC member for at least 12 months at the same service address,
- Have a zero balance, and
- Keep your account current.
Budget billing adds even more stability to your monthly bill by setting your payment at the same amount for 12 months. The amount you will pay each month is based on the average usage for 12 months at you location.
After the 12th months, the account is reviewed against your actual usage in order to calculate your standard bill payment for the following year. If you paid for more energy than you used, a credit will be rolled over onto the next bill. Likewise, if you used more energy than you paid for, the balance will be rolled over to your next bill.
Your actual energy use will continue to show on your bill and on our online usage graphs so you can still monitor the amount of electricity your home consumes.
- Be an NGEMC member for at least 12 months at the same service address,
- Have a zero balance, and
- Keep your account current.
Pay online or over the phone 24/7 with our electronic checking service. Simply set up a profile online or over the phone (you will need your banking and bill account information) and you will be able to make your payment any day, anytime at your convenience. When paying by E-Check, be prepared to provide the following required information: driver’s license number, bank routing number, bank account number, date of birth, phone number and the type of account (checking or savings).
Payment options are unavailable nightly between 11:49 p.m. and 12:01 a.m. and on the last day of the month from 9:59 pm to 12:01 a.m for system processing.
The My NGEMC Account App for Android™ and Apple™ makes it easier than ever to do business with us. With this free app, you can do the following:
- Report Power Outages
- Make Payments
- Update Account Information
- Manage Alerts & Reminders
- Receive Notifications
- View Electricity Use
Download the app from Google Play or the App Store.
The NGEMC Mobile App is free to download and install. If you have more questions about the NGEMC Mobile App, visit our FAQ page.
Payment options are unavailable nightly between 11:49 p.m. and 12:01 a.m. and on the last day of the month from 9:59 pm to 12:01 a.m for system processing.
Use your VISA, MasterCard, Discover or American Express to pay your electric bill either online or over the phone 24 hours a day, 7 days a week. Credit card payments can be made over the phone, online, in our lobbies, or at any of our self-serve kiosks located at our offices in Dalton, Fort Oglethorpe and Calhoun. There is a minimum of $20 and a maximum of $2000 per billing period when paying your bill by credit or debit card.
NGEMC members can now pay their bill at the cash register of dozens of retail locations throughout our seven-county service area. The CheckOut service allows members to pay their bills at any of the locations listed on their website. A $1.50 convenience fee will be collected by our third-party retail partners on every transaction.
TO GET STARTED: Visit the Checkout homepage and enter your NGEMC account number to get your barcode. Please note that this is different from the barcode printed on your NGEMC bill. Bring this barcode with you to one of our participating retail locations. The cashier will scan your barcode and enter the amount you would like to pay. Your payment will post to your account within a matter of minutes.
The Checkout Service is available for both regular and Prepay accounts.
Please note: this option is meant to give our members one of many ways to conveniently pay their bill. NGEMC will NEVER call you to demand immediate payment or instruct to load a prepaid card at a specific retailer and return our call with the card number. Similar scams have been in operation in the past. Visit our Scam Alert page for more details.
Self-service payment centers are located at NGEMC offices in Dalton, Calhoun, Fort Oglethorpe, and Trion. These touchscreen stations accept cash, credit/debit card, and check.
Change is not given for cash payments; instead a bill credit is applied.
Payments to NGEMC made through the payment kiosks are posted immediately.
These kiosks also accept other utility and mortgage payments. Fees for making other types of payments vary depending on the business arrangement with the kiosk vendor. These other types of payments are typically posted next day.
Payment options are unavailable nightly between 11:49 p.m. and 12:01 a.m. and on the last day of the month from 9:59 pm to 12:01 a.m. for system processing.
Fort Oglethorpe drive-thru 3368 Battlefield Pkwy. Fort Oglethorpe, GA 30742
Calhoun office drive-thru 1128 S. Wall St. Calhoun, GA 30701
Bills can be mailed or placed in our 24 hour drop boxes.
Self-service kiosks are located at all NGEMC office drive-throughs and are accessible 24/7/365.
NGEMC customers who provide a check as a payment authorise North Georgia EMC either to use the information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.
When we use information from your check to make an electronic funds transfer, funds may be withdrawn from your account as soon as the same day we receive your payment and you will not receive your check back from your financial institution.
If you have questions about the check conversion process, please call our member services representatives at any office.
Payment options are unavailable nightly between 11:49 p.m. and 12:01 a.m. and on the last day of the month from 9:59 pm to 12:01 a.m for system processing.
NGEMC Members with the United Healthcare Ucard may be able to pay their utility bills by visiting the Walmart Service desk with their card or by contacting United Healthcare and requesting direct payment to NGEMC. Please note: NGEMC is not able to process a Ucard for payment via our drive-thru, phone or the NGEMC online portal.
For the quickest payment without a fee, visit your local Walmart Service Desk. The payment will take approximately three days to reach NGEMC.
You will need the following:
- • Your United Healthcare Ucard,
- • Your NGEMC account number,
- • The street address where you receive service from NGEMC,
- • NGEMC’s mailing address: P.O. Box 1407, Dalton, GA 30722, and
- • (SUGGESTED) an email address for payment confirmation.
Alternatively, request payment be sent directly from United Healthcare to NGEMC by phone or online. (NOTE: there is a charge for these options, and it may take two weeks to reach NGEMC.)
REQUEST BY PHONE:
Call the number listed on the back of the card and request a Utility check payment be made. Please allow two weeks for this method of payment.
You will need the following:
- • Your NGEMC account number,
- • The street address where you receive service from NGEMC, and
- • NGEMC’s mailing address: P.O. Box 1407, Dalton, GA 30722.
The payment will be made as a physical check. Please note this could take up to seven days for United Healthcare to process the payment and additional time for the Mail to deliver. Please allow two weeks for this method of payment. United charges $1.50 for this service.
REQUEST ONLINE:
Visit Untied Healthcares website or download the UnitedHeathcare smartphone app. Please allow two weeks for this method of payment.
How to request:
- 1. Open the App or website and sign in (or sign sign up if you have not already done so.
- 2. Select the Virtual card for the current year.
- 3. Select the Utility bill payment option.
- 4. Enter the following information:
- • Your NGEMC account number,
- • The street address where you receive service from NGEMC, and
- • NGEMC’s mailing address: P.O. Box 1407, Dalton, GA 30722.
- • Your email address for confirmation.
The payment will be made as a physical check. Please note this could take up to seven days for United Healthcare to process the payment and additional time for the Mail to deliver. Please allow two weeks for this method of payment. United Healthcare charges $1.50 for this service.
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