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My Account · Payment & Billing · My Bill Explained · Billing Options · Payment Options · Financial Assistance · Deposits · Energy Saving Tips · GVEA Forms.

MyGVEA – Golden Valley Electric Assnwww.gvea.com › mygvea

https://www.gvea.com/mygvea/

My Account · Payment & Billing · My Bill Explained · Billing Options · Payment Options · Financial Assistance · Deposits · Energy Saving Tips · GVEA Forms.

What Do You Need to Register for MyGVEA?

You need an email address, your account number and billing zip code. Your account number will remain the same, you can find it on your bill. If you previously used GVEA’s eBill, please use the same primary email address to register.

If you have any questions or issues with the registration process, you may contact us by sending an email or calling (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.

  • Auto Pay Re-Registration
    • If you enrolled in Auto Pay with a credit or debit card prior to January 9, 2023, you will need to re-enroll for Auto Pay in our new system.
  • Web & Mobile Instructions
    • Follow the instructions in the Success Checklist below for how to register your account and re-activate your Auto Pay settings.
  • Need Some Assistance?
    • If you have questions or issues with the registration process, you may contact member services at (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.

You are now able to manage your account like never before! View and pay bills anywhere at any time. Manage your account settings and communicate with us when you have a question.

Download the MyGVEA App

(If you would like to use MyGVEA on your mobile device)

  • Open up the Apple or Google Play app store (depending on your device).
  • Search for “Golden Valley Electric Association” in the app store and install the app on your device.

(If you enrolled in our Auto Pay program with a debit/credit card or bank draft prior to January 9, 2023, you will need to re-enroll)

  • PLEASE NOTE: In order to enroll in Auto Pay, you must first have a balance of $0.00. Please first pay your account within the web portal or app, then enroll in Auto Pay.
  • From MyGVEA web portal: Click on the “Billing & Payments” link.
  • From MyGVEA mobile app: Click on the “Bill & Pay” button.
  • Click on the “Auto Pay Program” link.
  • If you use your bank’s payment service to schedule payments, you will need to verify your GVEA account number to ensure payments are routed properly.

If you would like an additional person on your account to receive notifications from MyGVEA, or if the primary account holder would like to adjust notification settings for email or SMS text messaging, follow these instructions:

  • Under the Notifications menu, click “Manage Contacts” to add email and/or text numbers.
  • Enter verification code to activate.
  • Click on “Manage Notifications” to set up which email and/or SMS alerts you’d like to receive using the contact info you entered.

FAQ

How do I find my GVEA account number?

Your account number will remain the same, you can find it on your bill or call GVEA at (907) 452-1151 or email us.

How do I email Golden Valley Electric Association?

Short Name
GVEA
Address
PO BOX 71249 FAIRBANKS, AK 99707-1249
Website
http://www.gvea.com/
Phone
1-907-458-5706
Email

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