You have multiple options when it comes to paying your utility bill, on the phone, on line or in person. Call our automated phone payment number at:(816)
Utility Bill Payment Options
You have multiple options when it comes to paying your utility bill, on the phone, on line or in person. Call our automated phone payment number at:(816)
Automated Bank Draft Authorization
By enrolling in Automated Payment Service, your regularly scheduled utility bill will be paid automatically from your checking account by your bank on the day your payment is due – and its free!
Complete and return the below Automated Bank Draft Authorization Form to the City of Independence Utilities Customer Service Office at 17221 E. 23rd Street S., Independence, MO 64057. For account verification, please enclose a voided check or photocopy of check on the bank or other financial institution account from which you would like future utility bills deducted.
The traditional method. Pay your bill with a personal check or money order upon receipt of your bill.
Bills may be paid in person at the following locations:
- Drive-through opens at 7:30 AM
- 24 hour drop box located in the drive-through lane
Interactive Telephone Service (816)325-SERV
Independence Utilities offers interactive telephone service that allows our customers to pay their bill with a credit or debit card. Call (816) 325-SERV(7378), you will need your customer and account number located in the top right hand corner of your bill. Its that easy!
Take advantage of the time-saving power of the Internet with our Utilities Online service. You can view your account balance, usage history, payment history as well as pay your bill with a credit or debit card. Its fast and secure!
FAQ
What electric company does Independence, Missouri use?
How to cancel independence utilities?
How to get help for utilities in Independence MO?
What are my options for paying my independence power & light bills?
Families that are struggling with paying their Independence Power & Light bills have options. Several programs are available, including payment plans, energy conservation, and emergency utility bill assistance. A focus is on low income seniors, families with children, the disabled, and individuals who are faced with a short term crisis.
When can I pay my utility bill at Independence utilities center?
All payment forms will be accepted beginning Monday, Dec. 28. The Independence Utilities Center is open Mondays, Tuesdays and Thursdays 8 a.m. to 5 p.m.; drive thru is open Monday through Friday 7:30 a.m. to 5 p.m. There is a night drop box available 24 hours/7 days a week for customers to leave payments at City Hall.
Why are independence residents unable to pay their utility bills online?
— People in Independence are unable to pay their utility bills online due to a ransomware attack on the city’s computer systems. The cyberattack, which the city announced happened last week, is also causing a delay in bills being delivered by mail.
Who is Independence Power & Light?
Independence Power & Light is a municipal electric utility, established in 1901 to provide the residents and businesses of Independence with safe, reliable and affordable electric service. Monday-Friday: 8:00 am-5:00 pm
You may also like :
https://www.independencemo.gov/government/city-departments/power-and-light/bill-payment
https://www.independencemo.gov/government/city-departments/power-and-light