Independence Utilities offers interactive telephone service that allows our customers to pay their bill with a credit or debit card. Call (816) 325-SERV(7378), · Automated Account Information · Payment Assistance Programs
Utilities Online
Independence Utilities offers interactive telephone service that allows our customers to pay their bill with a credit or debit card. Call (816) 325-SERV(7378),
Reading a dial meter is similar to reading several clocks.
- Standing in front of the meter, record the number for each dial from left to right.
- The dials do not all turn in the same direction.
- This dial meter reading is 49438.
When Is Your Meter Read?
IPL makes every effort to read meters on a regular monthly schedule, made up of twenty cycles. All the locations in cycle one are read on a certain day. Next, all the locations in cycle two are read, and so on through the month.
IPL meter readers walk from house to house on their routes, reading both water and electric meters at each location. Gas meters are not read by IPL.
IPL meter readers are out in all sorts of weather, and they each walk several miles every day, reading meters. Occasionally, severe weather or an inaccessible meter keeps them from reading meters on schedule.
When a meter cannot be read as scheduled, IPL will use an “Estimated Read”. Estimated reads are generated by a computer program which calculates the customers average monthly electricity usage for the previous 12 months. IPL will reconcile the next on-site read to the previous months estimated read.
FAQ
How to cancel independence utilities?
What county is Independence, MO in?
What electric company does Independence, Missouri use?
How do I pay my independence utilities bill with a credit or debit card?
Independence Utilities offers interactive telephone service that allows our customers to pay their bill with a credit or debit card. Call (816) 325-SERV (7378), you will need your customer and account number located in the top right hand corner of your bill. It’s that easy!
What services does independence utilities offer?
Independence Utilities offers interactive telephone service that provides automated account information 24 hours a day, seven days a week. The service allows our customers direct access to their utility account information as well as the following features:
When can I pay my utility bill at Independence utilities center?
All payment forms will be accepted beginning Monday, Dec. 28. The Independence Utilities Center is open Mondays, Tuesdays and Thursdays 8 a.m. to 5 p.m.; drive thru is open Monday through Friday 7:30 a.m. to 5 p.m. There is a night drop box available 24 hours/7 days a week for customers to leave payments at City Hall.
Why are independence residents unable to pay their utility bills online?
— People in Independence are unable to pay their utility bills online due to a ransomware attack on the city’s computer systems. The cyberattack, which the city announced happened last week, is also causing a delay in bills being delivered by mail.
You may also like :
https://www.independencemo.gov/government/city-departments/municipal-services/utilities-customer-service/utility-bill-payment-options
https://www.independencemo.gov/government/city-departments/municipal-services/utilities-customer-service/utilities-online