Jackson Energy Authority Bill Pay

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Pay Your Bill Online

Jackson Energy Authority | One the you can count on. 731-422-7500 888-577-6427. Residential.

Online Account Management

https://www.jaxenergy.com/learning-center-articles/online-bill-pay

Jackson Energy Authority | One the you can count on. 731-422-7500 888-577-6427. Residential.

Using Your Bank Account

You can pay directly from your bank account.* You will need your banks routing number and your account number, which can be found along the bottom of a check. If you choose to pay online with your bank account, step-by-step instructions will walk you through the process of submitting your account information. You have the option to store your account and routing numbers securely in your account for easy payment each month, or, if you do not wish to store these numbers, simply enter the information each time you pay.

FAQ

How many customers does Jackson Energy Authority have?

Incorporated in 1936, the company today has more than 35,700 business and residential customers and maintains more than 730 miles of transmission line.

How do I set up a Jackson Energy Authority account?

To set up an account, a 12-digit JEA account number and the last 4 digits of the Social Security number tied to the account, or any previous statement amount will be needed. Once setup is complete, functionality between the online portal and app will be seamless.

Does Jackson Energy have an app?

Manage your utility account anywhere, anytime from a smart device by using the Jackson Energy Authority app.

What payment methods does Jackson Energy accept?

Jackson Energy accepts bill payment with Visa, Mastercard and Discover credit cards. Jackson Energy offices have installed swipe machines that provide a secure payment method for paying by credit or debit cards. The machines are identical to the ones used in Walmart, Kroger and other major retailers.

How do I make a payment at Jackson Energy Authority?

Visit one of Jackson Energy Authority’s two retail locations to make a payment and for all of your customer service needs. Payments can be made via a friendly cashier, the drive-thru and a self-service kiosk. Customer Center Midtown Hours of Operation: Walk-In M-F 8am-5pm, Drive-Thru 7:30am-6pm Customer Center North

What is Jackson Energy Authority?

Jackson Energy Authority is one of very few public utilities in the nation to offer all major utility services from one company including electricity, natural gas, propane, water, wastewater, cable TV, Internet and telephone.

How do I contact Jackson Energy Authority?

In case of an emergency or hazardous condition, call Jackson Energy Authority at 731-422-7500 or call 911. Our support center covers a wide variety of customer needs and services. To submit an inquiry to us via email complete the information below. Responses to these inquiries are usually returned within 24 hours during normal business hours.

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