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Jackson Energy Bill Pay

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By David Kolata

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Pay Your Bill Online

You can pay your bill 24 hours a day, seven days a week by using our toll-free payment portal. Call 1-855-938-3482 to make your payment. The payment portal

Online Services

https://www.jacksonenergy.com/online-services

You can pay your bill 24 hours a day, seven days a week by using our toll-free payment portal. Call 1-855-938-3482 to make your payment. The payment portal

FAQ

Does Jackson, EMC take American Express?

We accept Visa, Mastercard, Discover and debit cards with the Visa or Mastercard logo. Credit/debit card payments are limited to $1,000 per transaction. Payments are posted immediately.

How many customers does Jackson Energy Authority have?

Incorporated in 1936, the company today has more than 35,700 business and residential customers and maintains more than 730 miles of transmission line.

How do I set up a Jackson Energy Authority account?

To set up an account, a 12-digit JEA account number and the last 4 digits of the Social Security number tied to the account, or any previous statement amount will be needed. Once setup is complete, functionality between the online portal and app will be seamless.

What payment methods does Jackson Energy accept?

Jackson Energy accepts bill payment with Visa, Mastercard and Discover credit cards. Jackson Energy offices have installed swipe machines that provide a secure payment method for paying by credit or debit cards. The machines are identical to the ones used in Walmart, Kroger and other major retailers.

How do I make a payment at Jackson Energy Authority?

Visit one of Jackson Energy Authority’s two retail locations to make a payment and for all of your customer service needs. Payments can be made via a friendly cashier, the drive-thru and a self-service kiosk. Customer Center Midtown Hours of Operation: Walk-In M-F 8am-5pm, Drive-Thru 7:30am-6pm Customer Center North

How do I pay my Jackson Energy Bill at a kiosk?

A new feature on Jackson Energy bills makes paying at a local kiosk easier. Your electric bill now features a QR code for kiosk payments. If you’re paying at a kiosk, simply scan the code and it automatically accesses your account. For directions to any of our kiosks please visit: Kiosk Locations

Is Jackson Purchase energy a good energy provider?

The state of Kentucky has an energy loss average of 3.52% and the national average is 2.76%, giving Jackson Purchase Energy a rank of 31st best out of 58 providers who report energy loss in the state. Jackson Purchase Energy residential electric rates are highest in January and the highest average bill is in August.

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