Welcome to the City of Killeen’s Online Utility Payment System. When you log into your utility account you can: Make a Payment; View Billing and Payment
Online Payments
https://www.killeentexas.gov/380/Online-Payments
Welcome to the City of Killeen’s Online Utility Payment System. When you log into your utility account you can: Make a Payment; View Billing and Payment
Transfer of Service – Commercial
To transfer service from one Killeen address to another you must come to our office. For same day service you need to be in our office by 12 p.m. After Hours service is available for an additional fee.
The person applying for the transfer of service must be listed as an authorized agent on the current account or bring a letter of authorization from the owner/authorized agent.
Service can be on at both addresses for up to 7 calendar days. If you require both addresses on for longer than 7 calendar days a second deposit will be required for the new address.
- Certificate of Occupancy
- Lease or Deed to the new address
- Picture Identification Examples: Alien Registration Card, Drivers License, Military Identification Card, Passport
If the required deposit for the new address is higher than the current deposit amount the difference has to be paid before service can be connected.
It is the responsibility of the customer to contact the Utility Collections Department to stop billing on your account. If a customer does not notify our department to terminate service, the account will continue to bill and the customer will be responsible for all charges accumulated because of any failure to contact us. A confirmation number is given when the request is made for customer records.
To request a disconnection of service you may come to our office, email, or call 254-501-7800. When emailing you must complete this form https://killeentexas.seamlessdocs.com/f/disconnectionrequest
An email will be sent back with the confirmation number.
A $2 service fee is applied to all credit card transactions.
- After Hours Reconnect: 254-501-7800 (option 2)
- By Bank Draft (PDF)
- By Mail: Utility Collections Division PO Box 549 Killeen, TX 76540-0549
- By Phone: 254-220-4183
- In Person: Utility Collections Division 210 W Avenue C Killeen, TX 76541
- Pay Online
New Account – Commercial
To apply for a new account, you must complete a Commercial Service Application and return it to our office in person or by email with the required documents. For same day service the request must be received by 12:00 p.m. After hours service is available for an additional fee.
One of the following items are needed:
- Articles of Incorporation
- Assumed Name Certificate (from Priest Drive Annex)
- Certificate of Partnership
- Proof of Ownership
All of the following items are needed:
- Certificate of Occupancy (from City Hall)
- Lease or Deed to the property (If you are not the owner, a letter stating that you have authority to open the account written on company letterhead)
- Photo ID
- Proof of Tax ID or Social Security Number
Commercial account deposits are based on meter size. You may contact our office at 254-501-7800 or by emailing us to find the correct meter size/deposit information.
- 3/4 meters – $75
- 1 meter – $150
- 1.5 meters – $200
- 2 meters – $300
- 3 meters – $400
- 4 meters – $500
- 6 meters – $700
- 8 meters – $900
FAQ
Does Killeen have natural gas?
Who is the mayor of Killeen, Texas?
How do I pay my water bill in Killeen?
The Utility Collections Division of the City of Killeen handles water bill payments, offering full and partial payments via phone, in person, or online. The Utility Collections Division, a part of the City of Killeen, handles water bill payments for the city.
Can I pay my utility bills online in Killeen?
The Killeen Municipal Court allows payments in full and partial payments to be made online in most cases. Access the City of Killeen’s Online Utility Payment System. Pay bills online.
Where can I make a payment in Killeen TX?
Customers can make full or partial payments in person at 210 W Avenue C, Killeen, TX 76541, by phone at 254-501-7800, or online. For mailing payments, the address is PO Box 549, Killeen, TX 76540-0549. The division also offers an alternate phone number, 254-220-4183, for inquiries.
How do I set up water service in Killeen city?
When you move to a new home in Killeen City, you’ll most likely already have running water, but you’ll still need to set up water service with the City of Killeen Water. Luckily, Killeen has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form .
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https://www.killeentexas.gov/380/Online-Payments
https://klln-egov.aspgov.com/Click2GovCX/index.html