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Bill & Payment
https://www.ladwp.com/account/customer-service/bill-payment
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Pay Online – One-Time Payment
Log in to your LADWP online account to manually authorize one-time bill payments from your checking/savings account. Residential customers may also use a credit card (Visa or MasterCard) to pay their bills. Saving your payment source information for future payments is optional. This service is free of charge.
Pay Online – Automatic Payment
Log in to your LADWP online account to pre-authorize automatic debit from your checking/savings account. Residential customers may also use a credit card (Visa or MasterCard). The automatic debit for the amount due on your LADWP bill will take place ten (10) business days after your bill has been issued in each billing cycle. The benefits of automatic payment are: •Bills are always paid on time •Writing checks and buying stamps are avoided •This service is free of charge! (Click on the link below, log in, click on the “Automatic Payment” tab in the middle of the page, follow the instructions)
To pay by phone through the LADWP Payment Center, residential customers can call 1-877-MYPAYDWP (1-877-697-2939) to authorize an electronic one-time payment from your checking/savings account or credit card (Visa or MasterCard). Our toll-free number is available 24 hours a day, 7 days a week using a touch-tone phone. Before you call, make sure to have your Account Number, Access Code (4-digits), and payment information (bank account number and bank routing number or credit card information) available to complete the transaction if you havent already saved your payment source information online. This service is free of charge.
Los Angeles Area Monday – Friday 9:00 a.m. – 5:00 p.m. (closed on holidays) Owens Valley Monday – Friday 8:00 a.m. – 4:00 p.m. (closed on holidays) You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477. The Hollywood and Slauson offices are available by appointment only. Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 800-342-5397. For your convenience, LADWP Customer Service Centers now accept Visa and MasterCard for in-person payments. Effective August 18, 2023, credit card payments at LADWP Customer Service Centers will only be accepted for commercial and industrial customer accounts when: 1) The name on the credit card matches the LADWP account holders name, and 2) The credit card includes the name of the individual making the payment.
When mailing your payment, please write your account number on the check and include the payment stub if possible. Payment mailing address: LADWP PO Box 30808 Los Angeles, CA 90030-0808
FAQ
How can I pay my LADWP bill without logging in?
How to get LADWP account number without logging in?
Does LADWP bill monthly?
Is there an LADWP app?
What can I do with my LADWP account?
Your one-stop shop for resources and information to manage your account, start/stop service, or report a problem. Log in to view your account or pay a bill. Start or stop water and/or power service for your home or business. Find answers to your questions regarding your LADWP services. Report outages, water waste and other service-related issues.
How do I pay my LADWP Bill?
Customers may choose to pay their bill electronically or by telephone rather than by mail plus additional options. Log in to your LADWP online account to manually authorize one-time bill payments from your checking/savings account. Residential customers may also use a credit card (Visa or MasterCard) to pay their bills.
How do I contact LADWP customer service?
Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 800-342-5397. For your convenience, LADWP Customer Service Centers now accept Visa and MasterCard for in-person payments.
Does LADWP offer a pay plan?
LADWP is always encouraging full payments from all its customers. LADWP offers our customers Pay Plan options to assist with spreading out their payment over several bills to make it easier to pay and to avoid any risk of service interruptions. Please note the following:
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