pay your bill online. The fastest and easiest way to securely pay your City of Long Beach utilities bill. + Other Payment Options · Utility Assistance · Long Beach Recycles · FAQ
Payment Options
https://www.longbeach.gov/utilityservices/billing-and-payments/payment-options/
pay your bill online. The fastest and easiest way to securely pay your City of Long Beach utilities bill. + Other Payment Options
Why did shutoffs resume on Aug. 15, 2023?
With the emergency of the pandemic behind us, we are returning to standard business operations.
In total, Long Beach residential customers currently owe $12.7 million in unpaid water, gas, sewer and refuse bills. In fairness to all ratepayers, Long Beach Utilities will pursue unpaid balances accumulated in the past three years.
Residential utility shutoffs for customers with unpaid debt resumed on Aug. 15, 2023.
Ample advance notice will be provided to account holders ahead of any shutoffs and customers will have the opportunity to avoid shutoff by either paying any outstanding balance in full or, if unable to pay, by enrolling in a payment plan.
Qualified customers can also apply for direct payment assistance to offset arrearages, including the Low Income Household Water Assistance Program, or LIHWAP, and the Home Energy Assistance Program, or LIHEAP.
How will I be notified if my water or gas is going to be shut off?
Residential customers with unpaid utility debt will be contacted multiple times in the months before shutoffs for nonpayment are set to begin in August. If you’re unsure if you have an arrearage on your account, log into your utility billing account online, look at your most recent bill or give us a call at (562) 570-5700.
A final notification prior to shutoff will be mailed to the customer nine days in advance. A final courtesy robocall notice will be sent at least two days ahead of utility shutoff.
Those who do not contact Long Beach Utilities to get on a payment plan before Aug. 15 will receive two mailed letters and a robocall notice at least seven days ahead of utility shutoff.
FAQ
How do I contact the city of Long Beach utilities?
How do I change my address with utilities in Long Beach?
How to cancel long beach gas?
Where can I pay my utility payment in Long Beach?
p> Where and how can I pay my utility payment? Payments may be made 24 hours a day at our Online Services on the Internet, or by phone (562) 570-5700, using Visa or MasterCard credit or debit cards. In addition you can pay in person at the Long Beach City Hall, Lobby Level, 333 W. Ocean Boulevard, Long Beach, using cas
How do I make a payment to the city of Long Beach?
Thank you for using the City of Long Beach’s online payment system. This service allows you to make a payment by credit card, debit card or bank account. A Convenience Fee will be charged for processing the payment. The City of Long Beach does not receive this fee and it is non-refundable.
Where can I Pay my Long Beach tax bill?
Appointments may be scheduled at www.longbeach.gov/appointment/financial-services For your convenience, there is also a 24 hour drop box for payments located on the east side of City Hall. Bills can also be paid at various payment locations around Long Beach.
What are Long Beach utilities?
Find Long Beach, California utilities. Long Beach Utilities are business enterprises that provide essential public services including electricity, natural gas, water, and sewer services in Long Beach, CA. Because of the infrastructure required to deliver services, a monopoly is often the most economical way for an utility service to operate.
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