Naperville e-bill is a free, electronic billing service that offers residents a convenient and secure way of paying utility bills. Payment is done through a
Utility Services and Billing
https://www.naperville.il.us/government/city-finances/utility-services-and-billing/
Naperville e-bill is a free, electronic billing service that offers residents a convenient and secure way of paying utility bills. Payment is done through a
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Enroll in Empower, the City of Naperville’s new online utility dashboard. (You will need your account number on your utility bill to register.)
Utility Services and Billing
Electricity, water and wastewater service is supplied by Napervilles Electric and Water Utilities. The majority of electric and water meters are read through an automated process that does not require meter readers to access properties.
To establish service, residents must register and pay a deposit at the City’s Finance Department. Utility customers who own their property will have their security deposit refunded automatically after two years of good payment history. Utility customers who lease residential or commercial property will have their security deposit refunded at the termination of their utility service. When an account is closed, the deposit is applied to the final balance. For customers who do not have a balance, a payment refund check is issued. The city requires a minimum notification of two business days to start or stop service.
To start or stop an electric and/or water utility account, submit your request online through the Help Center.
Residents who do not currently have an account through the Citys Help Center will need to create an account before submitting a request online.
Customers who already have a login and password for the Citys Help Center may proceed directly to the site to start or stop an electric and/or water utility account.
If you prefer to call, a customer service representative can be reached during business hours by dialing (630) 420-6059. To report power outages during non-business hours, please call Napervilles Customer Care Center at (630) 420-6187.
Residential and commercial gas utility in Naperville is provided by Nicor Gas.
For more information or to establish service, call (888) 642-6748 or visit Nicor Gas.
If you have a natural gas emergency, call (888) NICOR4U (642-6748).
FAQ
What is the phone number for Naperville electric pay bill?
What is the phone number for Naperville City customer service?
What is the average electric bill in Naperville IL?
Who provides electricity in Naperville?
How do I pay my utility bill in Naperville?
Pay your bill in person, over the phone or by mail. Pay your utility bills online, 24 hours a day, seven days a week. Naperville offers two free and convenient options to pay your utility bills online, 24 hours a day, seven days a week.
How do I log into Naperville E-Bill?
Please enter your User ID and Password and click Log In. If you do not have a User ID and Password for Naperville e-Bill, please sign up. Forgot your password? Forgot your User ID?
How do I pay a security deposit in Naperville?
Naperville offers customers a variety of convenient payment options. To establish service, residents must register and pay a deposit at the City’s Finance Department. Utility customers who own their property will have their security deposit refunded automatically after two years of good payment history.
What is a Naperville utility deposit?
Section 8-1C-3.12 and 8-2C-8 of the Naperville Municipal Code identifies the city’s requirements for utility deposits. The deposit is $150 for electric service or an amount equal to two months of estimated charges based upon historical usage at the location, whichever is greater.
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https://www.naperville.il.us/government/city-finances/payment-options/ebill-online-payment/
https://secure3.billerweb.com/nap/inetSrv