Below are simple Step-by-Step Instructions for using MyBenefitsCenter.com to pay internet, wireless and utility bills. If you have any questions or need
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https://healthfirst.org/over-the-counter-otc-benefits
Below are simple Step-by-Step Instructions for using MyBenefitsCenter.com to pay internet, wireless and utility bills. If you have any questions or need
Personal Emergency Response Systems (PERS)
Life Improvement Plan and Increased Benefit Plan members only: Use your OTC Plus card towards your purchase of a PERS. Personal emergency response systems provide peace of mind when you know that help is available with the push of a button. Each emergency response system is powered by ADT. Order your PERS device and monthly service through Convey. Visit ConveyHFOTC.com or log into MyHFNY.org to automatically access your Convey account.
CompleteCare members may qualify for PERS. Contact Member Services to see if you’re eligible.
The OTC Plus card cannot be converted to cash, nor can it be used to purchase Part B or Part D prescription drugs. Certain brands may not be eligible at all locations. The list of eligible items may vary from month to month. Items may change, depending on availability. Limitations and restrictions may apply.
**Only Increased Benefit Plan and Connection members with Extra Help (Low Income Subsidy) can use their OTC Plus card for Mom’s Meals. Some CompleteCare members may qualify for home-delivered meals without having to use their OTC allowance. Contact Member Services to see if you’re eligible.
Log into MyHFNY.org or call 1-833-684-8472 (24 hours a day, 7 days a week) to activate your OTC Plus card and for a list of approved items and participating pharmacies and retailers. Please have your OTC Plus card with your 16-digit member benefit card number ready. To purchase OTC items online, click on ConveyHFOTC.com from MyHFNY.org.
Last update January 2, 2024 @ 10:27 am
For a complete list of participating pharmacies and retailers, you can use the Healthfirst NY Mobile App, or visit MyHFNY.org.
The fastest and easiest way to submit a reimbursement claim is through the Healthfirst NY Mobile App, or by logging into MyHFNY.org.
Or call Member Services at 1-888-260-1010 (TTY English: 1-888-542-3821, TTY Español: 1-888-867-4132), 7 days a week, 8am–8pm (October through March) and Monday to Friday, 8am–8pm (April through September)
Learn more about the items and services you can purchase with your OTC Plus card.
OTC items are subject to the plan’s list of eligible items and the plan’s participating network of retail, online, and utility providers.
Coverage is provided by Healthfirst Health Plan, Inc. Plans contain exclusions and limitations.
Healthfirst complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-305-0408 (TTY 1-888-867-4132). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-866-305-0408 (TTY 1-888-542-3821).
Last update January 2, 2024 @ 10:27 am
Visit a participating location in person, or buy online at ConveyHFOTC.com or log into MyHFNY.org
Take your activated Healthfirst OTC Plus/OTC card to a participating store and select the approved items you want to purchase.
You can use your Healthfirst OTC Plus card at locations such as:
- Retailers like Duane Reade, Walgreens, CVS, Rite Aid, and Family Dollar
- Many local independent pharmacies
- GrowNYC locations
- For guidance on how to use your OTC Plus card at farmers’ markets, visit the information stand on site
You can use your Healthfirst OTC card at locations such as:
- Retailers like Duane Reade, Walgreens, CVS, Rite Aid, and Family Dollar
- Many local independent pharmacies
For a complete list of participating pharmacies and retailers, use the Healthfirst NY Mobile App, or log into MyHFNY.org
You can also call our Member Services Representatives at 1-888-260-1010 (TTY 1-888-542-3821), or for Signature (HMO) Member Services, call 1-855-771-1081 (TTY 1-888-542-3821), 7 days a week, 8am–8pm (October through March) and Monday to Friday, 8am–8pm (April through September).
How do I pay my OTC Bill?
Once you have logged in, go to the “Locations” tab at the top right-hand side and select the “OTC Bill Payment” option. Select your service provider from the drop-down menu. Enter your name, service provider account number and zip code. Enter the amount you wish to pay using your OTC funds in the appropriate field.
How do I contact otcnetwork?
Welcome to the assistance page for OTCNetwork | OTC Over-The-Counter | Catalog | www.otcnetwork.com/member: 1-888-682-2400 The history of OTCNetwork can be traced back to 2010 when Medagate Corporation and InComm launched the first national Over-The-Counter (OTC) benefits program for Medicare Advantage plans and their members.
How do I pay using my OTC funds?
Enter the amount you wish to pay using your OTC funds in the appropriate field. Remember, you cannot go over your available OTC balance. Your remaining balance on your bill should be paid directly to the provider.
Can I use my expanded OTC card to pay my mortgage?
Some plans allow members who are eligible for the Expanded OTC to use the OTC allowance toward rent, mortgage, and Homeowner Association (HOA) fees at their residence, but not for someone else. To make a payment, check with your landlord or mortgage company first to make sure they accept Visa and provide them with your OTC card information.
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