Pay Durham Water Bill

May 31, 2024

By David Kolata

pay

Pay City Water Bill, Stormwater, Yard Waste · Pay online through the Utilities Customer Portal · Find customer service and other ways to pay. Non-City Utilities · Customer Billing Services · Text Durham One Call

Payments & Utilities

https://www.durhamnc.gov/4171/Payments-Utilities

Pay City Water Bill, Stormwater, Yard Waste · Pay online through the Utilities Customer Portal · Find customer service and other ways to pay. Non-City Utilities

Reading Your Water Bill

We can show you a sample water bill with diagrams (pdf) that describe and explain each section of your bill.

Several Ways to Pay

There are several ways to pay your bill:

Utility payments can be made online at the City’s customer billing and account portal.
Pay by phone – call 919-560-1200, Option 1.
Pay by cash at the cashiering counter at Mist Lake, 1600 Mist Lake Drive, or at City Hall.
Mail your payment by check or money order with payment stub to: City of Durham P.O. Box 580520 Charlotte, NC 28258-0520

FAQ

What is the phone number for Durham water bill?

For questions regarding your account, please call: Customer Billing at 919-560-1200.

How much are utilities in Durham?

Average monthly utility bills in Durham are about $135 per month for a 900 sq ft apartment, with internet averaging about $65 per month. Learn more about cost of living.

How do I request Durham water service?

Many changes or requests can be made by submitting an online request form or contacting Durham One Call at 919-560-1200. Please note that the majority of account information and/or changes can only be made by the verified account holder or their authorized designee. How do I access my online water billing account?

Who provides water to Durham, NC?

The Department of Water Management maintains the City’s pipes, plants, and facilities and provides essential services. Our more than 350 water professionals deliver pure, clean drinking water to the people of Durham 24 hours a day, seven days a week, 365 days a year.

How long does it take to start water service in Durham?

Luckily, Durham has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form . When you move out of a home in Durham, you’ll need to stop your water service with the Durham City Water, so you don’t keep getting billed.

How do I create a new account at Durham City water?

You can create a new account on the Durham City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account .

Can you get a $30 utility bill credit from Durham water?

Read on Durham Water customers can earn a $30 utility bill credit by identifying their water service lines as part of the EPA’s Lead and Copper Rule Revision. Read on

How do I pay my water bill?

Pay by phone – call 919-560-1200, Option 1. Pay by cash at the cashiering counter at Mist Lake, 1600 Mist Lake Drive, or at City Hall. We can show you a sample water bill with diagrams (pdf) that describe and explain each section of your bill. Bills are processed on a monthly basis the next business day after the water meter is read.

You may also like :

https://www.durhamnc.gov/146/Make-a-Payment
https://www.durham.ca/en/living-here/water-billing.aspx