Questions About Your Bill? Please call (404) 378-4475. · Your Water Source · Watershed Management
DeKalb County :: My Account Loginmyaccount.dekalbcountyga.gov
https://myaccount.dekalbcountyga.gov/
Questions About Your Bill? Please call (404) 378-4475.
My Account has a New Look
Welcome to the new DeKalb County Water Service customer portal!
My Account LoginUser Name Password Remember me
Creating a User Name gives you access to your account details and some great tools including:
- – View and Pay your bills online
- – View Smart Meter consumption data
- – Review your transaction and payment history
- – Analyze and download your water usage
- – Add multiple accounts to your web profile
Before you get started, please have your most recent bill handy to complete the registration form.
How do I get a water bill in DeKalb County?
For more information about the system, visit www.dekalbcountyga.gov/newbilling or call 404-378-4475. DECATUR,GA—DeKalb County has launched a new, modern customer water billing system. With the new implementation, customers will need to register for the new customer payment portal with their new account number at: myaccount.dekalbcountyga.gov.
What happens if I miss a DeKalb County water bill payment?
If you miss a DeKalb county water bill payment, your water may be shut off. Don’t ignore any disconnection notices that might come in the mail, because you only have a certain number of days before additional actions are taken.
When should I pay my DeKalb County water bill?
If you are paying your water bill yourself, there are two important due dates for DeKalb County residents to be aware of: Pay your water bill in full no more than 20 days from the statement date or you’ll receive a disconnection notice.
How do I cancel my DeKalb water bill?
Click here to open the ACH Authorization form. Click here to open the ACH Cancellation form. (Please Note: There is a external drop box for night depository.) How do I dispute my bill after I have contacted Customer Service at (404) 378-4475? Click HERE. DeKalb water/sewer billing payments are accepted at a variety of neighborhood locations.
How do I contact DeKalb water service?
[email protected] or call 404-378-4475, and press 1. [email protected] or call 404-294-2900. Forgot your password? Forgot your User Name?
How do I pay my county bills online?
The county recently launched a new website giving customers easy access to their bills. Customers can also pay their bill and set up an automatic payment plan while also finding out answers to frequently asked questions. Residents wanting to pay online first need to enroll on the website using their customer number, ZIP code and email address.
You may also like :
https://www.dekalbcountyga.gov/watershed-management/payment-information
https://myaccount.dekalbcountyga.gov/app/