Pay Water Bill Durham Nc

May 31, 2024

By David Kolata

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Make a Payment – Water Bill, Utilities, Parking · Utilities · Non-Utility city Payments · Other city Payments (Not Billed) · TEXT A SHORT KEYWORD TO 919-813- Customer Billing ServicesText Durham One Call

Welcome to the Department of Water Management

https://www.durhamnc.gov/944/Water-Management

Make a Payment – Water Bill, Utilities, Parking · Utilities · Non-Utility city Payments · Other city Payments (Not Billed) · TEXT A SHORT KEYWORD TO 919-813-

WE REACH OUT TO SAVE WATER

That’s a top priority, so we work with customers to reduce water demand and maximize efficiency. We are a proud EPA WaterSense® Partner, and in 2020 Durham was once again recognized by the EPA for our commitment with a WaterSense Excellence Award. Two popular initiatives that help our customers to improve their water efficiency are the Toilet Rebate Program and our Save Water Kits.

We offer Educational Resources for teachers, families and the community.

There are a variety of ways to learn about water. Weve adapted most of our activities for a virtual audience and would be happy to adapt our programs to your needs. Teachers, parents, civic groups, local clubs and neighborhood associations are encouraged to utilize these resources. Check out Educational Programs and Resources for more information.

Closeup of the lines on a utility bill, with stormwater fee underlined in red. A bump in your water bill this month may be your Stormwater Utility Fee. There are three tiers ($42.00, $87.00, or $174.24) which appear in October, November, or December if youre getting billed annually. (Some residents have monthly installments, instead.)

Our creeks, rivers, and lakes are cleaner thanks to Durham’s Stormwater Management Program! Visit the interactive map for more!

FAQ

How do I pay my Durham water bill by phone?

You can also pay your bill by phone. Have your utility bill handy as you will need your 12-digit account number to ensure your payment is posted to the correct account. Dial Durham One Call at 919-560-1200 (press option 1). The interactive voice response system will walk you through the process.

How much is the average water bill in Durham, NC?

Size	FY 2021	FY 2024*
4 or more persons in household	$40.06	$44.37
3 persons in household	$31.16	$34.51
1 or 2 persons in household	$22.26	$24.65

Who provides water to Durham, NC?

The Department of Water Management maintains the City’s pipes, plants, and facilities and provides essential services. Our more than 350 water professionals deliver pure, clean drinking water to the people of Durham 24 hours a day, seven days a week, 365 days a year.

You may also like :

https://www.durhamnc.gov/146/Make-a-Payment
https://www.durhamnc.gov/4171/Payments-Utilities