This article will provide an overview of Baltimore Gas and Electric Company (BGE) – a utility provider serving the Baltimore area. We will discuss different services that BGE offers, such as paying your bill, checking outages, and customer service. We will also provide you with the contact number for BGE so you can get in touch with their customer service team. This article is important to those looking for information about BGE and its services, as well as those who need help with their bills or outages.
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https://supplier.bge.com/documents/Res_Supplier_Combined_Sample_Bill_rev_2.pdf
· Please write your account number on your check. Pay your bill online, by phone or by mail. See reverse side for more info u. Bill Summary.
BGE(Baltimore Gas and Electric Company) Electric rate plans
BGE offers a variety of electric rate plans to meet the needs of residential and business customers. Residential customers can choose from Standard Offer Service (SOS), Time-of-Use (TOU), and E-TOU. These rate plans are based on the time of day electricity is used, peak and off-peak hours, and season. For example, E-TOU offers lower electricity rates during off-peak hours (nights, weekends, and holidays), while TOU is designed to incentivize customers to shift electricity usage away from peak hours. Business customers can choose from General Service Demand Rate or Time-of-Use Demand Rate, which are designed to make business customers more aware of when they use electricity and how that affects their bill. SOS is the default rate plan for residential customers and is based on a customers individual energy use. This rate plan charges one rate all day, every day. Customers who use more electricity than the average customer may find that SOS is the most cost-effective rate plan for them. TOU is the default rate plan for business customers and is based on when electricity is used. This rate plan charges different rates depending on the time of day electricity is used. For example, customers may see higher rates during peak hours (weekdays from 2 pm to 6 pm) and lower rates during off-peak hours (nights, weekends, and holidays). E-TOU is a more flexible rate plan for residential customers. This rate plan offers lower rates during off-peak hours, making it a great choice for customers who can shift their electricity usage away from peak hours. It also offers peak and off-peak rates for electricity used during the summer months, when electricity demand is highest. BGE also offers special rate plans for low-income customers who qualify. These rate plans allow customers to pay a lower rate than the standard rate and can help customers save money on their electricity bill. To learn more about rate plans and how to save money on your electricity bill, customers should contact BGE directly.
Reporting a Power OutageIf you experience a power outage, you can easily report it to BGE. You can visit the BGE website or call their customer service hotline. When you call, make sure to provide your information, such as your address, the time of the outage, and any other details that you have. BGE will then contact a service technician to investigate the problem and make repairs as soon as possible.
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The BGE(Baltimore Gas and Electric Company) Outage Map provides customers with an up-to-date view of current service outages and estimated times for restoration. Customers can use the map to view the number of outages reported in their area, view the total number of customers impacted, and get a rough estimate as to when power is expected to be restored. Areas that are heavily populated may have larger numbers of outages reported and customers impacted, while more rural areas may have fewer outages reported.
How do I contact BGE If I have concerns about my bill?
If you have concerns about your bill, contact BGE directly. If it’s a collection question, call 1-800-685-2210. For other questions, call 1-800-685-0123. BGE may be able to work out a payment plan for you, connect you to a utility assistance program or enroll you in budget billing.
How do I get help paying my BGE Bill?
Dial 2-1-1. Some utility companies have programs that can help. If you need help paying your BGE bill, you can apply for a state energy program, specifically MEAP or EUSP. BGE also participates in several programs to help customers save money on their electric bill. These include:
What services does BGE offer?
BGE may be able to work out a payment plan for you, connect you to a utility assistance program or enroll you in budget billing. Budget billing spreads your payments out throughout the year, so your monthly payments are more consistent each month. Pepco offers a $1,000 grant for households with a disconnect notice.
When does BGE accept service requests?
BGE is currently accepting service requests up to April 17, 2024, excluding holidays and weekends. For requests beyond this date, please come back later. Have questions? Our Frequently Asked Questions can help. What can we help you with today? New to BGE or adding additional service to your account? Start service at a new address.
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https://secure.bge.com/MyAccount/MyBillUsage/PayMyBill/Pages/PayBillOnline.aspx
https://secure.bge.com/CustomerServices/landing