If you are enrolled in eBill, please log in to make a payment. · Call our free automated service at 800.295.7323 available 24/7 · Call a Customer Care
Payment & Billing Options
https://www.rge.com/payment-and-billing-options
If you are enrolled in eBill, please log in to make a payment. · Call our free automated service at 800.295.7323 available 24/7 · Call a Customer Care
FAQ
Where can I pay my Rochester gas and electric bill?
Rochester: 180 S. Clinton Avenue, Monday – Friday, 9 a.m. – 3 p.m. Rochester: 400 West Avenue, Monday – Friday, 9 a.m. – 3 p.m.
How do I pay RG&E by phone?
Customers can call 800.295. 7323 and press “2” to make a payment any time using our automated phone system. You can also get instant access to up-to-date account information without the need to speak to a representative.
Can you pay your RG&E bill with a credit card?
Want the convenience of a credit card payment for your RG&E bill? You can pay your RG&E bill with a credit or debit card, as well as by bank account.
Why is my Rochester gas and electric bill so high?
“Unfortunately, we have two issues converging – higher supply prices in recent months and delayed bills as a result of meter reading issues caused by the pandemic. This is resulting in higher energy bills for our customers.”
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