United Site Services Bill Pay

united

Pay Your Bill Online

PAYING United Site Services INOVICES is EASY! Register for an account to enroll in paperless billing and pay your invoices online.

New Payment Portal to Streamline Account Management

https://www.unitedsiteservices.com/new-payment-portal-to-streamline-account-management/

PAYING United Site Services INOVICES is EASY! Register for an account to enroll in paperless billing and pay your invoices online.

Submit an inquiry for your billing questions

Question about your bill? For questions regarding your invoices, you can submit an inquiry through your United Site Services payment portal. For Tri-State Customers, access the Bill Pay Portal here. For Carolinas Customers, access the Bill Pay Portal here.

How to Create a Billing Inquiry through MySiteServices account?

Selecting “Inquiry” through your MySiteSerivces account, allows you to easily inquire about various aspects of your invoice such as: pricing, wrong PO, wrong site address, invalid order, missed services, etc.).

  • Log into your MySiteServices customer account.
  • Open the invoice in question and select the button “Inquiry” on the invoice.
  • A pop-up will open with different categories to choose the topic of your inquiry, this ensures that the right United Site Services team member will get in contact with you. If none of the categories are linked to your inquiry, please select “Other”.
  • Please add additional information via the comments field to your inquiry.
  • Once you open an inquiry, our team will be notified.
  • Any new update on the inquiry displayed directly via the status and status message.

For an in-depth tutorial on navigating our new billing platform, check out our informational video here.

FAQ

Is there a way to pay bills online?

If you’re looking for a way to pay your bills, an online bill pay service can help you do just that. An online bill pay service is offered by many banks and credit unions to help customers pay bills.

What happened to MyCheckFree?

MyHQ replaces MyCheckFree, a platform that close to 13,000 of DPU’s customers are enrolled in. Fiserv, the parent company of MyCheckFree, recently announced the platform’s retirement effective March 14, 2024.

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https://www.unitedsiteservices.com/billpay/
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