Pay by Phone · Make a one-time payment on your Credit or Debit Card. · Call (330) 742-8749 – Option 8 (Spanish language available). · Have your Account Number and
Water Billing
https://youngstownohio.gov/water_billing
Pay by Phone · Make a one-time payment on your Credit or Debit Card. · Call (330) 742-8749 – Option 8 (Spanish language available). · Have your Account Number and
Ohio Meter Tampering Law
In accordance with the Ohio Revised Code Section 4933, 19(c), The Youngstown Water Department is required to notify customers annually of the Ohio Meter Tampering Law. Although most customers would never tamper with meters or service equipment, the Ohio Legislature enacted a meter tampering law to set penalties for the few whom are dishonest. The Ohio Meter Tampering Law defines tampering as interfering with, damaging, or bypassing a meter or service equipment to reduce the amount of water consumption registered on the meter. Under the law, proof of tampering or reconnecting a water meter is considered sufficient evidence that the customer caused the tampering or reconnected the meter.
Violators of the law may be sentenced to a maximum of five years in jail, and/or fined up to $2,500.00. In addition, violators must pay for the value of the water used and the cost of repairs or replacement of equipment.
You may obtain a hearing by submitting an online Dispute Your Bill form (see below) or in writing:
Youngstown Water Department Attn: Collection Supervisor 26 South Phelps Street Youngstown, OH 44503
You will then be notified of the time and place of the hearing. You have the right to inspect all Youngstown Water Department records regarding your account prior to your hearing. A hearing may not be requested for the sole purpose of preventing the disconnection of water service.
You may be represented by an attorney and you may present your own evidence if you so choose. Your water service will not be disconnected for the disputed amount while the hearing is pending. However, you MUST remain current on subsequent billings or you will be subject to collection action up to and including disconnection of service. After the hearing, the final decision of the hearing officer will be rendered and confirmed to you in writing. The decision of the hearing officer shall be binding upon all parties.
Sewer Charge Reduction Request
If you experience a large water consumption event and have reason to believe that it should be eligible for a sewer charge reduction, fill out and submit the following form:
Requests are subject to approval of the Youngstown Waste Water Department and are not guaranteed to be accepted.
FAQ
Where does Youngstown Ohio water come from?
Who is helping with water bills in Youngstown Ohio?
What can I expect at a Youngstown Water Department hearing?
You may view current and past bills, analyze water usage trends, make payments, etc. You will then be notified of the time and place of the hearing. You have the right to inspect all Youngstown Water Department records regarding your account prior to your hearing.
Where does Youngstown get its water?
The City receives all of its water from the Mahoning Valley Sanitary District. The primary source of water supply is the Meander Creek Reservoir. The Youngstown Water Department has been engaged with the Meter Change-Out Project since June 2015.
How does a Youngstown water meter work?
Youngstown Water meters measure water in one hundred cubic feet, or CCF. Charges for the amount of water consumed are based on the number of CCF units used during a billing period. One CCF unit equals 100 cubic feet or approximately 748 gallons.
Can I pay my Youngstown water bill in person?
YOUNGSTOWN, Ohio (WKBN) – If you prefer paying your Youngstown City Water bills in person, you can now start doing that again. Water Department offices inside City Hall have reopened to the public five days a week. They had been closed the last six months because of the COVID-19 pandemic.
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https://youngstownohio.gov/water_payment
https://eservices.youngstownohio.gov/esuite.utilities/